This blog will be about the media and ict use in the company Euler Hermes. Euler Hermes is a credit insurance company with global offices all over the world. Right now they are working on a reorganization of the company.
Reorganizations are often paired with a lot of problems, miscommunications, questions and further on. To avoid this, Euler Hermes designed an intranet for their employees.
This is a personalized page for every employee. In the picture above you can see the intranet page of my father. On this page you can easily access news updates from different categories. You can see a calendar, the stock prices of the company, personal reminders and a phonebook. Furthermore, other options are integrated like a search engine (Google) and a translation mechanism. I think this is a very good example of how an appropriate intranet page should look like!
Back to the reorganization.. to avoid all the problems they placed a option to do a video chat with the CEO on the intranet. Here you can ask him questions directly and talk with him about your impressions of the reorganization. I think this is a very good idea, but it is not very accessible. If I was an employee at Euler Hermes, I think that I would be a bit scared to start a video conversation with the CEO. Therefore, I think their other option, use of Twitter, is very appropriate and accessible for this function. Unlike e-mail, Twitter is open for everyone and every employee can see what was written before. Twitter is a very good program to ask questions about the reorganization. The CEO can answer them. Because of the 140 letters limit, the answers and questions should be short and to the point!
So now I found at least one good example of Twitter-use by a company...
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